21 Things You Need To Know To Be A Highly Effective Family Support Worker

21bg21 Things You Need To Know To Be A Highly Effective Family Support Worker

Skills, Tools & Techniques that really work

gathered over 25 years working with children, young people and adults



Here are a few samples:

‘ How to work with somone who always says ‘don’t know’ or hardly responds’

‘ How to turn someone around from, a very negative attitude to show
willingness to engage with you ‘

‘ Effective report writing ‘

‘ Measuring progress and outcomes ‘

‘ How you can discover in the FIRST SESSION when the family no longer needs your support ‘

‘ How to connect and gain trust quickly ‘

‘ Skills you need to be a highly effective Family Support Worker ‘

‘ How to organise an effective exit strategy whereby the family continues to
feel supported ‘

‘ How to win someone over who doesn’t want to work with you but is told by social services they have to ‘

‘ How to work with someone who says ‘I don’t have any problems’

‘ How to discover someone’s strengths ‘

‘ How to increase someone’s motivation ‘

‘ How to manage ‘NO SHOWS’ – no one’s home or parents don’t show up ‘

‘ How to find the best way forward in situations where there is no instant solution such as domestic violence or someone’s child has been put in to care etc.


The training DVD is put together by Erik Wagter from Solution Focused. He has over 20 years experience working with children, young people and adults.

On the DVD Erik shares all the skills, knowledge, experience and tools that have really worked for him

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